Setting up your Android Phone

Please create a new account by downloading the app in the link below.

  1. CLICK HERE to Download Kukunda App (hello Africa) on your smart phone (Android only)

  2. After downloading the app Open the hello Africa app on your Smartphone - Please use your mobile number that you have starting with you and enter your number as follows: Please make sure you put + before your country code for example +27 (SA) or +1 (US) or +44(UK) etc and you will receive a code through SMS (text message), put that code in the app and then create your own password (you need to remember the password) and you are set! .

  3. To top up your account go to menu then assistant. Thank you

  4. That's it; you are now set up to make calls. Please ensure when making calls the 00 (country code) is included e.g. 002638644*******

Setting up your iPhone

To use Kukunda you will need a softphone (FREE mobile app), please see instructions below for setting up Kukunda on iPhone devices.

Before you start you should have registered and received your Kukunda number and password in your email. Here is a link on how to get a Kukunda number

Install Zoiper to your phone, if you haven’t downloaded it yet, download it from the Zoiper website

Once you have Zoiper on your phone, open it. You may ignore the message to buy Zoiper Gold, Kukunda doesn’trequire it, so just cancel the message.
 
Open Zoiper and click Settings
Click the plus sign (+) as shown above
Select Yes
Click Select a provider

 

Select Kukunda and Enter your Kukunda number as +2638644...

Enter the password you got by email

Username: +26386449****** (your Kukunda number)
Password : (your password that you received in your email)
Auth User name: +2638644******@africom.com
Click Register
Zoiper should now say Kukunda Ready
Remember to buy credit and recharge click TOPUP

If you need help to set this up, please contact us : contact@kukunda.com